WhatsApp Chat Pro Features

Chatbox Interface for Each Agent

• Personalized chatbox for every agent.
• Users can send messages directly to the WhatsApp number of the selected agent.
• Automatic redirection to WhatsApp web or app based on user device.

Custom Welcome Message

• Set unique welcome messages for each agent.
• Welcome messages appear in the chatbox when a user initiates a conversation.

Custom User’s Message to Agent

• Predefine custom messages for different agents and roles.
• Personalize interactions with messages tailored to specific agents or roles.

Users’ First Message

• Allow users to type their initial message freely before sending.
• Messages are sent directly to the agent’s WhatsApp for personalized interaction.

Advanced Features

• Multiple Agent Support: Handle interactions with multiple agents simultaneously.
• Integration with CRM: Sync chat data with your CRM system for better customer management.
• Customizable Chatbox Appearance: Adjust the look and feel of the chatbox to match your website’s design.
• Automated Responses: Set up automated replies for common queries.
• Analytics and Reporting: Track chat interactions and agent performance with built-in analytics.
• Mobile Optimization: Ensure a seamless chat experience across all devices.